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Website Chat

Enable the Monavel website chat widget so guests can message your hotel directly from your website.

Enable widget

Open Settings → Channels and enable Website Chat for your hotel. This prepares Monavel to accept conversations from your site.

Install snippet

Copy the website chat installation details from Settings → Channels and add them to your hotel website. Installation is managed in your site — not through this documentation.

Receive conversations

After installation, open your website and send a test message. The conversation should appear in Reception AI alongside Telegram and other connected channels.

Next steps